Customer relationship management (CRM) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. The goal is to improve customer service relationships and assist in customer retention and drive sales growth.

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Enterprise relationship management (ERM) is a business strategy that leverages an organization's network to maximize revenues. Constituents within that network may include business partners, suppliers, customers, and employees, to name a few. Enterprise relationship management (ERM) involves transparent sharing of data and coordination of business processes.

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Project management is the process of leading the work of a team to achieve goals and meet success criteria at a specified time. The primary challenge of project management is to achieve all of the project goals within the given constraints. This information is usually described in project documentation, created at the beginning of the development process. The primary constraints are scope, time, budget. The secondary challenge is to optimize the allocation of necessary inputs and apply them to meet pre-defined objectives.

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ERP Retail. SAAS Edition.

Enterprise resource planning (ERP) is the integrated management of core business processes, often in real-time and mediated by software and technology. These business activities can include: product planning, purchase;production planning;manufacturing or service delivery;marketing and sales;materials management;inventory management;shipping and payment;finance

CRM Enterprise. Web Edition.

Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential customers. It uses data analysis about customers' history with a company and to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth. One important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials, and more recently, social media. Enterprise edition features: Customer relationship managment core; Production catalog service; e-Buy subsystem with presentation web-portal; Calllback customer service; Warehouse accouting; Production pricing and production reservation goods; Contact accounting service (orders,notes , documents); Payments accounting service; Byers and consumers relatuionships accounting service; User control, grant roles and permission subsystem; Tasks managments accouting (ERP style); Sales statistics presentation service; Flexible configuration layes; Web-content managment system inside [Unobtrusive CMS] CRM product success working over 10 years

Bussiness outlook.
Personal Edition.

Task management is the process of managing a task through its life cycle. It involves planning, testing, tracking and reporting. Task management can help either individuals achieve goals, or groups of individuals collaborate and share knowledge for the accomplishment of collective goals.Tasks are also differentiated by complexity, from low to high.Effective task management requires managing all aspects of a task, including its status, priority, time, human and financial resources assignments, recurrency, notifications and so on. These can be lumped together broadly into the basic activities of task management.

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